FAQ SEARCH PAGE
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Is the Melrose Center open?
Melrose Audio, Photo and Video Studio reservations are open for Melrose Members with studio access credentials Flight and Driving Simulator reservations are available by phone or in person or online for Melrose Members with simulator access credentials Sound Booths reservations are available by phone or in person or online for all Melrose Members Editing Bays reservations continue…
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Customer Resolution Procedure
Purpose: The Orange County Library System has adopted the following procedure to ensure an opportunity for customers to make a formal complaint against a library decision or service. The Orange County Library System will accept and attempt to resolve all customer concerns at the service delivery level. In the event an issue cannot be resolved,…
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Melrose Center Studio Course Tracks
Graphics below illustrate the paths to access for studios. Click on the studio graphics to access the recommended Course Tracks. The Course Tracks identify classes that provide either equipment training or software training that will aid you in using the studio. Audio Studio Course Track Digital Arts Course Track Includes Graphic Design and Game Development…
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Schedule of Melrose Center Booking Fees
The Melrose Center welcomes you and your imagination. We ask that all new users participate in a General Orientation for an overview of the Center’s services and terms of use. You can take the OnDemand General Orientation at your convenience, online at any time. Most services are free to Orange County Library District cardholders and Fee Cardholders, and…
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Melrose Center Studio Reservation Requests
As the contact person for the Melrose Center studio or equipment reservation request, you must be present for the duration of the session and ensure that all users follow the Terms of Use and Library Rules of Conduct. Cancellation Information Any studio or equipment reservation must be cancelled no later than 2 full business days prior…
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Do students pay for classes?
While most technology classes presented at the library are free to O.C. cardholders (and Fee cardholders), we have begun to introduce classes that include a Materials Fee. The Materials Fee covers the cost of materials used in class, which students can typically take home. Orange County District and Fee Cardholders Most classes are free to…
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Is there information on the spaces in the Center?
Yes, check out www.ocls.info/melrose.
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How old do you have to be to attend a studio equipment class?
Like our adults classes offered system – wide, juveniles 13+ can also attend the studio equipment classes without an adult. Juveniles under the age of 13, must be accompanied by an adult 18+ if attending a studio equipment class.
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How can juveniles access the Studios and Equipment?
If the juvenile wants to use the equipment in one of the studios, each person including the juvenile and the accompanied adult, must attend the desired Studio Access Orientation. Only the juvenile will then take the assessment which is given by an instructor. Once the requirements of the assessment are fulfilled, the accompanied adult will…
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How can juveniles access the Center?
Users under the age of 18 must be accompanied by an adult (18+) at all times while in the Center. To access the Center and the common areas, each person including the juvenile and accompanied adult must attend the General Orientation.
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Will users receive information on Terms of Use?
Yes, all users will receive a printed copy of the Terms of Use. It is also available online at ocls.info/Melrose under Services. www.ocls.info/melroseterms
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Do I need to attend the General Orientation to attend a Program, Event, Class or Tech Talk?
No. For special programming and events in Tech Central, there will be free access to the general public. For larger events, priority seating access will be given to Orange County Library cardholders and Fee cardholders.
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Can I bring a guest with me to the Melrose Center?
Melrose members (those who attended the general orientation) can bring guests to collaborate and work on group projects. Guests will receive a wrist band stamped with the current date and must sign in the guest registry book. To guarantee a workspace for group projects/meetups in the Center, we kindly ask that members register prior to…
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I just want to come in and read in the Melrose Center, is that okay?
No, staff will guide such requests to other appropriate areas of the Library.
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Can I just drop in and get a tour of the Melrose Center?
Yes. Speak to a staff member at the Melrose Center desk about our self-guided tour option. Staff are also happy to answer any questions and explain how to make use of the resources in the Melrose Center.